Clear instructions.
Clear responsibilities.
A summary of our commercial approach. The agreed written proposal or engagement terms always govern a particular instruction.
Scope and engagement principles
Written instructions
We agree the services, deliverables, assumptions, exclusions, fees, timelines and authority limits in writing before substantive work begins.
Independent technical judgement
Reports and recommendations reflect the information and access available at the time. Further investigation may alter conclusions. We identify material limitations and uncertainty.
Authority and third parties
Our advice does not automatically authorise expenditure, appoint contractors, determine insurance coverage or settle claims. Specialist testing, contractor works and third-party fees are separately agreed unless expressly included.
Commercial arrangements
Fees and delivery arrangements depend on the nature, complexity and location of the instruction. Following an initial conversation, we can propose a defined assessment, a scoped project or ongoing technical and operational support. The scope, deliverables, exclusions, fees and any applicable VAT are agreed in writing before work starts.
Website information
This website provides general service information and does not itself form a contract, technical assessment or guarantee of a particular outcome.